Courses Available

Assessments

• ACT-WorkKeys® Job Profiling and Workplace Skills Assessments
• Baseline-Quality Needs Assessment
• Leadership Feedback
• ROI - Return on Investment
• DISC
• Myers-Briggs
• Benchmarking Services
• 360° Feedback Assessment

Basic Skills

• Basic Math Computations
• Occupational English as a Second Language
• GED/ABE Training
• Literacy
• Shop Math
• Writing Skills
• Occupational Spanish/German
• Command Spanish®

Computer Topics

• ACT!
• Advanced ACT!
• Microsoft FrontPage
• Microsoft Publisher
• Microsoft Visio
• Windows XP®
• Access (Basic and Advanced)
• Excel (Basic and Advanced)
• Microsoft PowerPoint 4.0 and 7.0
• Microsoft Project 4.0 and 4.1
• Microsoft Word (Advanced)

Customer Service Topics

• Call Center Training
• Legendary Customer Service

E-Learning

• Vital Learning's On-Line E-Learning Programs
• Lightspeed Learning/Belgard's E-Learning Program
• E-Learning Programs via Manpower

Essential and Applied Mathematics

• Technical Math
• Geometry and Trigonometry
• Industrial Math
• Basic Algebra

Environmental and Safety Regulations

• OSHA - Hazardous Materials
• OSHA - Regulations
• OSHA - Confined Spaces
• OSHA - Blood Borne Pathogens
• OSHA - Safety Training
• OSHA - Hazardous Communications
• First Aid/CPR

Human Resources

• HRC® Certification
• Interviewing and Selection
• Managing Individual Performance
• Organizational Performance Measurement
• Performance Appraisal/Evaluation
• Personnel Recording Keeping Requirements
• Sexual Harassment Statistics
• Supervision 101
• Workplace Violence
• Writing Effective Job Descriptions

Leadership Management

• Asset Management
• Constant Change
• DDI - Conducting Effective Meetings
• DDI - Conflict Resolution
• DDI - Creative Problem Solving
• DDI - Leadership & Workforce Development
• Valuing Differences Training
• Leadership and Employee Motivation
• Personal Listening Profile
• Project Management/Paradigm Learning Countdown
• Supervisory Coaching Skills
• Team vs. Teamwork
• The Move to Management
• Train the Trainer
• Workplace Motivation
• Zodiak/Paradigm Learning
• Teambuilding through Experiential Education
• The Unorganized Manager

QS 9000/ISO 9000 Quality Series: 1994:2000

• ISO 9000 Internal Quality Audits
• ISO 9000 Internal Auditing
• ISO/QS 9000 Quality Management and Quality
• Assurance Standards
• Individual GAP Analysis

Quality Topics

• Benchmarking
• Benchmarking Overview
• Call Center Training
• Communication Skills
• Concept Mapping
• Continuous Process Improvement
• Effective Business Writing
• Floor Level Training
• Lean Manufacturing
• Legendary Customer Service
• Internal Customers
• Inventory Management

Management Overview

• Policy and Procedure Writing
• Problem Solving Tools
• Sales and Selling
• Statistical Process Control
• Supervisory/Technical Training
• Telephone Excellence

Strategic Planning

• Implications Wheel
• Strategy Matrix
• 3D Strategic Thinking
• Possiblity Cone
• Anticipation Tree
• Wealth, Innovation and Diversity
• Tactics of Innovation
• Business of Paradigms
• Leadership
• Paradigm Learning's Countdown (Project Management)

Technical Skills

• Blueprint Reading (English and Spanish)
• Geometric Dimensioning and Tolerancing
• Industrial Technical Skills
• Inspection Techniques
• Introduction to Robotics and Automatic Controls
• Measurement and Gauging
• Measurement System Analysis
• Project Management-general
• Problem Solving Tools
• Problem Solving Tools Overview
• Project Management
• Countdown Project Mgmt.-Project Learning

Team Topics

• Team Effectiveness
• Team Leadership
• Working
• Diversity
• Positive and Principle Centered Teams
• Teambuilding